The successful candidate will have the opportunity to join a team of professionals responsible for the delivery of Transaction banking solutions to a wide range of clients.
Our aim is to ‘Be the Best’ for our clients, which means we are looking for ‘World class’ individuals focused on delivering a true ‘World Class’ service.
The solutions delivered by this team focus on the enhancement of our client’s footprint delivering the benefits of our wide range of product solutions and our established global network to these clients.
The core role is managing multiple client engagements working with each client to provide an excellent onboarding experience, ensuring that the client is swiftly ready to reap the operational benefits of our solutions
Key stages in the client journey for co-ordination are Legal documentation completion, oversight of Technical Integration and testing and the activation of clients on our technology platforms.
A successful candidate will have the client management, communication and organisational skills to succeed delivering a broad portfolio of client engagements in a dynamic, global environment.
- Serve as a single point of contact for Client engagements, explaining the process and solution to our clients and helping them through the onboarding process.
- Deliver client solutions with accuracy and strong attention to detail ensuring that all Audit and Control requirement are met throughout the client lifecycle.
- Accurately report client status, meet all metrics and reporting requirements. Ensure that there is full visibility on the current status on all projects to the management team to ensure continuity for our clients.
- Deploy transaction banking knowledge to help the client’s further understanding the onboarding process and functionality of the product set.
- Minimum of 2 years work experience in client facing environment
- Fluent English language
- Transaction Banking experience desirable, but not essential
- Established Client relationship management skills
- Project management qualifications welcome but not essential